These terms apply to all website enrolments for learning with PACA Adult Learning. You (the student) must ensure that you are aware of our terms and conditions before proceeding with your enrolment. Once enrolled, you are deemed to have accepted these terms.
PACA Adult Learning concessions are applicable to tuition fees only, unless otherwise stated. Not all courses are eligible for concessions. PACA Adult Learning is only able to offer a student one concession per enrolment. This is the same policy when enrolling online, in our centres or via the telephone.
Evidence of Concession Eligibility
If you have applied a concession to your enrolment, you will need to provide documentary evidence of your entitlement to this fee reduction. You can come into our centres with the evidence at:
- PACA, Chalky Road, Portslade BN41 2WS
- 55 Boundary Road, Hove BN3 4EF
Alternatively you can send a copy of this evidence via email to firstname.lastname@example.org or post a photocopy within 10 working days of your enrolment or by the start of your course, whichever is sooner. You can post the evidence to:
PACA Adult Learning
Failure to comply with this will result in you being liable for the full course fees.
If you have enrolled via the website, in person at one of our centres or by telephone you will be sent email confirmation.
Should you have any queries regarding your paperwork, please email email@example.com
Distance Selling Regulation
Please note this section is inline with distance selling regulations and does NOT apply when a payment is made over the telephone or in person. This section only applies to enrollments in which the payment was made on our website.
Students have the right to cancel their enrolment within fourteen working days of receiving confirmation, in which case a full refund will be made. If the course starts within that fourteen-day period, the right to cancel applies up to the day the course starts. Refunds can also be issued outside the fourteen day period if a written request is received more than four weeks before the start of the course. An administrative charge of £15 will be deducted from the refund. After that time, only requests for refunds as a result of your ill health will be considered. This must be supported by a certificate from your doctor and an administrative charge of £15 will be deducted from the refund.
These refunds will be calculated from the date your request is received by the Finance Team.
Cancellation and refund requests must be made by email to firstname.lastname@example.org
Some of our courses require our students to satisfy certain criteria before they enrol. You should ensure that you read all the information on the website about your specific course before enrolling. By enrolling via the PACA Adult Learning website, you are confirming you have read these details and meet any enrolment requirements specified on the course outline. For courses requiring a pre-enrolment interview, you will be unable to enrol via the website. Please contact 01273 422632 to arrange an interview.
Current prices are published in our brochures and on the website. These prices are subject to change. The total price quoted is the amount payable in order to secure a course place. The total price includes tuition costs and examination fees, where applicable. Some courses may include a supplement for additional materials or registration fees with awarding bodies associated with that specific course and where a supplement is listed there are no concessions on the figures stated.
At PACA Adult Learning, we are committed to putting learners at the heart of our service. However, there are occasions when learners can act in a way a staff member might consider unacceptable. PACA Adult Learning expects its staff and other students to be treated in a respectful manner and, whilst it is understood that people sometimes get frustrated, we will not tolerate behaviour which is deemed unacceptable, threatening, abusive or unreasonably persistent.
PACA Adult Learning reserve the right to refuse an enrolment.
Course changes and cancellations
Although courses usually run as advertised, we reserve the right to alter or change courses as necessary. If occasional sessions have to be postponed due to circumstances beyond our control, alternative dates will be arranged and no refunds will be granted. We also do not grant refunds on the grounds of a change of tutor or venue. If it becomes necessary to close or cancel your course, your fees will be refunded.
Although we make every effort to ensure that our venues remain open, in the case of severe weather conditions or other unforeseen events, venue closures are sometimes unavoidable.
Students are advised to refer to the PACA Adult Learning Adverse Weather Procedure on the website
Start date of your course
Please check the start date of your course on the website or as supplied in your enrolment confirmation. If you require any further information or assistance before your course starts, please contact PACA Adult Learning by:
- telephoning: 01273 422632;
- emailing: email@example.com;
- or by calling in to your local Centre.
Data Protection and how we use your personal information
All personal information (including Credit and Debit card details) entered on the PACA Adult Learning website is processed through a secure server link and is encoded for Student security.
The personal information you provide is passed to the Chief Executive of Skills Funding Agency and, when needed, the Department for Education, including the Education Funding Agency to meet legal responsibilities under the Apprenticeships, Skills, Children and Learning Act 2009, and for the Agency’s Learning Record Service (LRS) to create and maintain a unique learner number (ULN). The information you provide may be shared with other partner organisations for purposes relating to education or training.
Further information about use of and access to your personal data, and details of partner organisations are available at:
You have the option to record whether or not you wish to be contacted by the Skills Funding Agency about courses and learning opportunities and also how you prefer to be contacted. If you wish to express a preference not to be contacted specifically by post, telephone or email please contact your local centre or telephone 01273 422632 and ask for your preference to be recorded on your record.
Filming or recording of classes is strictly prohibited.